Beginning May 3, we welcome you inside the West Hollywood clinic. Here's what you need to know for your visit.
About UsFAQsMembershipPricing

Locations

COVID FAQs

How is Modern Animal responding to COVID-19?

Before arriving at the clinic, please secure your pet in a carrier or in the back seat or section of your car. When you arrive, park in a Modern Animal designated spot in the lot behind 8122 Beverly Blvd and send us an in-app chat to let us know that you’ve arrived. 

One of our team members will meet you outside. Once we confirm a couple more details related to your pet’s history, we’ll bring him or her into the clinic.

Please note that although you will not be allowed into the clinic, after the exam, we'll video chat you to review any findings, recommendations, and the estimate.

When you arrive at the clinic, see a Host at the front desk. Complimentary parking is available in the lot behind our clinic, located on Kilkea Drive, but front entrance on Beverly Blvd. 

Once checked in, you’ll meet our medical team in the exam room with your Modern Animal. After the exam, we’ll review any findings, recommendations, and the estimate in person.

Please wear a mask and respect social distancing at all times while you’re in the clinic. Limited to one human accompanying the patient per visit.

When you arrive at the clinic, please send us an in-app chat to let us know your designated spot. We’ll meet you outside for procedure drop-offs.

You can find your drop-off time through the Modern Animal app by tapping Appointments. Please expect to spend 10 minutes to complete patient intake. The actual procedure time will be determined on the day of your appointment, and we’ll share real-time updates while your pet is with us. 

For pick-up, we’ll coordinate with you individually based on recovery and other medical factors.

Beginning May 3, for all scheduled or technician appointments, see a Host at the front desk inside the clinic.

To drop off your Modern Animal for a procedure, send us an in-app When you arrive at the clinic, please send us an in-app chat to let us know your designated spot. We’ll meet you outside for procedure drop-offs.

By appointment only at this time. For existing members, please log into your account in the Modern Animal app to book a visit in advance. For new patients, please join our waitlist on our website.

If your pet is experiencing a medical emergency, go to the nearest emergency center or contact us for help locating one.

We have exciting news to share in the second half of May, so definitely check in again with us later.

We continue to follow CDC guidelines and best practices, and any employee that is not well will not come in for work. Any employee that has tested “positive” for COVID-19, or has symptoms compatible with the disease, is ordered to stay at home until 14 days past resolution of all clinical signs, or until they are consistently “negative” on re-test.

At Modern Animal, your pet’s health and safety is our number one priority. All surfaces (exam tables, desk tops, floors, door handles, and kennels) and equipment are thoroughly disinfected between patients with Rescue Disinfectant from Virox Animal Health, which is a safe, gentle, and highly effective product that kills the most commonly encountered pathogens in veterinary medicine. Rescue’s manufacturers also assure us that this product kills SARS-CoV-2, the virus that causes COVID-19.

All surgical and dental instruments are autoclaved (steam sterilized) after each use as well, to ensure that potentially harmful pathogens do not persist on equipment after use. Finally, Modern Animal follows a strict protocol to limit exposure to the general patient population when we are treating a patient that is confirmed or suspected of having an infectious disease.

Beginning May 3, we welcome you inside the West Hollywood clinic for all scheduled visits (except for procedure drop-offs). See a Host at the front desk. Entrance on Beverly Blvd. Please wear a mask and respect social distancing at all times while you’re inside the clinic. Limited to one human accompanying the patient per visit.

For any procedure drop-off, patient intake will remain to be outside to ensure proper social distancing. Please send us an in-app chat when you arrive and let us know your designated parking spot.

We have been closely monitoring the COVID situation in Los Angeles County and taking the necessary precautions to support the well-being of our staff and clients.

After consulting with industry experts and gathering feedback from both our team and clients, we’re excited to welcome you inside the clinic beginning May 3.

We’re excited to meet you in person, but totally understand if you don’t feel comfortable yet while we make this transition out of COVID-19. 

We can offer a drop off appointment instead and call you to discuss any findings, recommendations, and the estimate. That said, please do expect a bit of a longer wait when you decide to drop off. If you need to step away, enjoy your day, and we’ll contact you through the app when your Modern Animal is ready to be scooped up.

For existing members, we can also offer telemedicine consultations with doctors in order to limit exposure to you and your pet.

Sign up to learn more

Join

Available in the Greater Los Angeles Area. Check us out in the App Store.

About

  • Learn More About Us
  • Join Our Team
  • Membership
  • FAQs
  • Press

Contact

  • 8122 Beverly Blvd. Los Angeles, CA
  • (855) 228-7066
  • hello@modernanimal.com
  • Signup for Waitlist

© 2021 Modern Animal, Inc.

  • Terms
  • Privacy Policy